Cookie Policy

Last updated: 19 July 2026

1. Introduction

This Cookie Policy explains how Find Me Sales Ltd uses cookies and similar technologies on the Find Me Sales website, software and related online services.

Find Me Sales Ltd is registered in England and Wales under company number 13664185, with its registered office at 86-90 Paul Street, London, England, EC2A 4NE.

This Cookie Policy should be read with our Privacy Policy and Terms and Conditions.

Questions about this policy can be sent to legal@findmesales.com.

2. What are cookies?

Cookies are small text files placed on your device by a website. They allow the website to recognise your browser or device and remember information between page requests or visits.

Cookies may be set directly by Find Me Sales, which are known as first-party cookies, or by another service that we use, which are known as third-party cookies.

We may also use similar technologies, such as local storage, session storage, pixels, software development kits, tags and device identifiers. References to cookies in this policy include these similar technologies where appropriate.

3. Consent and your choices

Strictly necessary cookies may be used without consent because they are required to provide a service you request, protect security, maintain authentication or operate essential functionality.

Functional, analytics and marketing cookies are used only in accordance with applicable consent requirements. Where required, they will not be activated until you make a choice through our cookie banner or preference controls.

You can accept, reject or manage non-essential cookie categories through the cookie preference controls available on the website. You can change your choice later through those controls.

You can also delete or block cookies using your browser settings. Blocking strictly necessary cookies may prevent you from signing in, completing a purchase or using parts of the Services.

4. Cookie categories

Strictly necessary cookies

These cookies are required for the website and Services to operate. They cannot normally be disabled through our consent controls.

They may be used to:

keep you signed in and maintain your session;
protect accounts and prevent cross-site request forgery;
route traffic and maintain platform availability;
remember the status of essential processes;
process purchases and prevent payment fraud;
store your cookie consent choice;
apply security and rate-limiting controls; and
enable core forms, bookings and account functions.

Functional cookies

Functional cookies remember choices or enable enhanced features that are not strictly necessary to provide the core service.

They may be used to:

remember interface and display preferences;
remember recently used features or filters;
support optional embedded content;
remember form or survey state;
support optional chat, support or feedback tools; and
improve consistency between visits.

Analytics cookies

Analytics cookies help us understand how people use the website and Services so that we can improve performance, navigation and product design.

They may collect information such as:

pages and features viewed;
session duration and navigation paths;
device, browser and approximate location information;
referring sources and campaign information;
technical performance and error events;
interaction with onboarding or product tours; and
aggregated conversion and feature-use statistics.

Analytics information is generally used in aggregated or pseudonymous form, but identifiers and technical information may still be personal information under data protection law.

Marketing cookies

Marketing cookies help us measure campaigns, understand how visitors reached the website and show or assess relevant advertising.

They may be used to:

attribute visits, sign-ups and purchases to campaigns;
measure advertising performance;
limit repeated advertising;
build or assess advertising audiences;
support retargeting where enabled; and
connect website activity with advertising platforms where you have consented.

5. Cookies and storage used by Find Me Sales

Find Me Sales may use first-party cookies or browser storage for the following purposes:

Authentication: keeping you signed in and confirming that requests come from an authenticated Account.
Security: preventing unauthorised access, fraud, cross-site request forgery and abuse.
Session management: maintaining information required to move between pages and complete a workflow.
Preferences: remembering cookie choices, interface settings, dismissed notices and supported product preferences.
Forms and booking flows: maintaining state between stages of a form, lead magnet, registration or booking process.
Checkout: preserving information needed to complete a Subscription or Credit purchase.
Diagnostics: recording limited identifiers used to investigate errors, security events or failed operations.

Some information may be stored in local storage rather than a traditional cookie. Local storage can persist until removed by the website, browser or user, while session storage normally lasts only for the current browser session.

6. Third-party services

We may use the following types of third-party services. The exact providers and technologies may change as the Services evolve.

Payment processing

Stripe may set or read cookies and device information during checkout or billing activity. These technologies may support payment processing, fraud detection, security, transaction completion and regulatory compliance.

Payment-related cookies required to process a transaction or prevent fraud may be treated as strictly necessary.

Authentication providers

Google and Microsoft may use cookies when you choose to sign in or connect an account through their services. Their cookies are controlled by the relevant provider and may already be present on your device if you are signed in to that provider.

Analytics and product insights

We may use analytics and product-insight services, such as Google Analytics or Hotjar, to understand page use, sessions, interactions and technical performance.

These tools may use cookies, local storage, page tags or other identifiers. They are activated only in accordance with the consent choices applicable to them.

Product-insight tools may record interaction data such as clicks, scrolling, navigation and device information. We do not intend to use these tools to capture passwords, payment card details or text entered into fields that should be excluded from recording.

Advertising and campaign measurement

Advertising platforms, including Google advertising services, may use cookies or tags to attribute campaigns, measure conversions or support advertising features. These technologies are treated as marketing cookies and are used only with the required consent.

Embedded content and social platforms

Pages may include content, buttons or links associated with services such as LinkedIn, YouTube, Facebook, Instagram or X. A provider may set cookies or receive technical information when its content is loaded or you interact with it.

We do not control third-party cookies. Their use is governed by the relevant provider's privacy and cookie information.

7. OAuth and connected accounts

Google, Microsoft and other OAuth providers may use their own cookies during sign-in, consent or account connection flows. These cookies help the provider authenticate you, remember its own session and protect the connection.

After the connection is completed, Find Me Sales may store authentication or integration tokens on its servers. These tokens are not browser cookies, although a Find Me Sales session cookie may be used to associate your browser with your authenticated Account.

8. Browser extension storage

The Find Me Sales browser extension may use browser extension storage to retain limited information such as settings, installation identifiers, cached profile details, usage counters and authentication state.

Extension storage is technically separate from ordinary website cookies. The extension may read Find Me Sales authentication information on supported Find Me Sales domains where required to connect extension actions to your Account.

The extension is not intended to read or modify cookies belonging to unrelated websites. You can clear extension storage by removing the extension or using available browser or extension controls.

9. How long cookies remain

A session cookie expires when you close your browser or after a period of inactivity. A persistent cookie remains for a defined period or until it is removed.

The duration of a cookie depends on its purpose, provider and configuration. Necessary cookies may persist long enough to maintain security, remember consent choices or keep an authenticated session working. Analytics and marketing cookies are retained only for the period configured for the relevant tool and consent.

Third-party providers may set their own durations. You can remove cookies earlier through your browser controls.

10. Browser and device controls

Most browsers allow you to view, delete and block cookies or restrict them by website. Browser instructions are normally available within privacy or security settings.

Blocking all cookies may affect Find Me Sales and other websites. In particular, you may be unable to sign in, maintain a secure session, remember preferences, complete checkout or use embedded and connected functionality.

Browser privacy features, extensions and tracking-protection settings may also limit analytics, marketing or embedded content independently of your cookie banner choice.

11. Global Privacy Control and Do Not Track

Some browsers and extensions send Global Privacy Control or Do Not Track signals. The legal effect and technical support for these signals varies.

We use our cookie preference controls as the primary method for recording consent choices. Where required by applicable law and technically supported, we will take recognised browser privacy signals into account.

12. Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in law, technology, providers, cookies or the Services.

We will publish the updated version on this page and revise the last updated date. Where a change materially affects the choices available to you, we may show the cookie banner or request your preferences again.

13. Contact

Questions about cookies, tracking technologies or your preferences can be sent to legal@findmesales.com.